Privacy Policy

By means of this Privacy Policy, FIDENET informs users of the uses to which the personal data collected on this website are put, so that they may decide, freely and voluntarily, whether they wish to provide the information requested. The data will be collected exclusively for specified, explicit and legitimate purposes, and will not be further processed by FIDENET in a manner incompatible with those purposes.

This Privacy Policy may change over time or be updated and we recommend that you review this page to ensure that you are happy with any such changes.

Who is the Data Controller?

FIDENET COMUNICACIÓN, S.L., with registered office at Portuetxe kalea 61 – 2 D C.P. 20018 Donostia – San Sebastián (Gipuzkoa), is responsible for the processing of the personal data obtained. Its e-mail address is What is the purpose of processing your personal data?

At FIDENET we process the information provided to us by interested parties in order to:

  1. In the event that you have sent us a message via the contact form, to manage the request made in order to deal with the query raised.
  2. In the event that you have requested a free web audit, to deal with the request for it to be carried out.
  3. In the event that you wish to subscribe to our newsletter, to manage your subscription.

We process the information provided to us by the interested parties, undertaking to treat the personal data provided confidentially and to guarantee the correct handling of the requests made.

How long will we keep your data?

The personal data provided will be kept for as long as their deletion is not requested by the data subject. FIDENET will cancel or rectify the data when they are inaccurate, incomplete or no longer necessary or relevant for their purpose.

What is the legitimacy for the processing of your data?

The legal basis for the processing is the data subject’s own consent.

You can freely and voluntarily decide whether you want us to process this information. Where we need to obtain information from you, we will always ask you to provide it voluntarily and expressly.

To whom will your data be communicated?

FIDENET undertakes not to transfer, sell or share data with third parties without your express approval, unless legally obliged to do so.
We undertake to keep the data secret, guaranteeing to adapt the necessary measures to avoid its alteration, loss, processing or unauthorised access. We have implemented the highest levels of security required by law to protect your personal data.

Any person has the right to obtain confirmation as to whether or not FIDENET is processing personal data concerning them.
Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, data subjects may request that we limit the processing of their data, in which case we will only retain the data for the purpose of exercising or defending claims. Data subjects also have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
In certain circumstances and on grounds relating to their particular situation, data subjects may object to the processing of their data.

FIDENET shall cease to process the data, except for compelling legitimate reasons, or for the exercise or defence of possible claims.
The user shall have the right to portability, i.e. to have the personal data provided by him/her transmitted directly to another data controller in a structured, commonly used and machine-readable format, where technically possible.
The owner of the data, or his/her legal representative, with proof of identity, may exercise the aforementioned rights by sending an e-mail to the following e-mail address: or by post: Portuetxe kalea 61 – 2 D C.P. 20018 Donostia – San Sebastián (Gipuzkoa).
You can obtain additional information about your rights before the Spanish Data Protection Agency at
When the holder of the rights has not obtained satisfaction in the exercise of the same, he/she may claim the assistance of the Spanish Data Protection Agency so that the exercise of his/her rights is effective, by filing a Claim for Protection of Rights (